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Coming Soon!

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photo story
  • Fast turn around time
  • Amazing products at competitive prices
  • Don't forget to try our new sample album
  • Unique and exclusive designing patterns
  • Don't miss the opportunity of your own sample kit
  • Increase your sales with new range of covers & bags
  • Grow your business with the quality of photostory Italy

FAQ

How do I know the status (track) of my Order

You can contact our Customer Service Executives at info@soodstudio.com. They let you know the status of your order.

When products are dispatched, the details of the Courier Company and useful information will be sent to you through SMS or e-mail. You can use the login credentials in the website to track the status of the order and know shipment details.

When will my credit card be billed against the order?

Credit Card will be billed immediately when Order is placed.

How can I return products?

Our replacement policy covers only those products which are damaged in transit. The request for replacement of damaged products must reach us within 15 days of delivery, after which the request will not be entertained.

How can I cancel an order?

You can cancel an order at any time before the printing of the products. To cancel an order, you may send an email quoting the order number and with the subject “Cancellation” to info@soodstudio.com. The order cannot be cancelled after the products are dispatched. If we are unable to service your order the amount charged will be refunded to you.

How can I get a refund if an order is cancelled or the products are not supplied?

The amount will be credited to your credit card account.

Customer Registration Process and Guidelines:

Soodstudio Group will make the products available for the customers to purchase online through this website www.soodstudio.com. All the prescribed products for the products will be listed and the provision will be given for the authorized parent to login with valid details and purchase the products.

How to Register in Sood Studio website www.soodstudio.com

Authorized customer can create the account by providing the required details. The system will automatically cross verify the details and send an email containing account Login credentials. After successful registration, parent can login with his credentials and purchase the prescribed products of the school.

How customers can protect themselves on online-transactions?